Further promote the implementation of customer sat

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Further promote the implementation of customer satisfaction projects

Economy, the majority of businesses from around the scheme to the market to turn around, so most companies pay more attention to reputation, attention to quality, attention to the user. At the same time, and indeed make some good number of speculative, those companies were the user out, was out of the market. This is the survival of the fittest under the conditions of market economy is not transferred to the law of man's will. Implementation of customer satisfaction project will help the enterprises in accordance with the laws of market economy, fully embody the \requirements are. to Comrade's \Research efforts to explore and establish user satisfaction with Chinese characteristics theory. Establish businesses,[link widoczny dla zalogowanych], and enterprises to promote the new century, \quality and service quality, enhance customer satisfaction and corporate loyalty. establish a market economy in good standing under the system,[link widoczny dla zalogowanych], to achieve synchronous growth of economic and social benefits. synchronous increase. According to the guidelines and requirements, the customer satisfaction Joint Promotion Office works every year for the needs of industry and enterprise development to identify one or two activities have a significant impact planned, deployed, and leadership, there are measures to implement them. should focus on rectifying and standardizing market economic order , rectifying and standardizing the order of financial capital. extensively carried out user surveys and market research activities, listen to the voice of the majority of users, the masses of complaints seriously,[link widoczny dla zalogowanych], and strive to promote the prosperity of the market and economic development, promote enterprise in the fierce market competition, improve the overall strength and competitiveness, to increase the Haier culture and its experience in the development of advocacy and learning, encourage enterprises like Haier Group, as to achieve the user's loyalty and commitment, to establish customer satisfaction as the core business management concepts and models. Haier Group development experience and corporate culture are the full attention of the central leading comrades of .16 was also highly appraised at home and abroad. In 1997 we had in the country to promote customer satisfaction Engineering, Haier Group, the National Assembly awarded the project to implement advanced customer satisfaction, unit title, and grant its first trophy: \experience in publicity, this is a good time. National Customer Satisfaction Project Joint Promotion Office to seize this opportunity, and vigorously work to make the experience of Haier in more industries and businesses flourish. In order to further promote the implementation of customer satisfaction project. at all levels of leadership, all walks of life and all aspects of the need to further enhance their understanding, and enhance awareness. In the new situation, we should further profound understanding of the implementation of the \,[link widoczny dla zalogowanych], establish a \turn around the user. truly the \We must constantly sum up experience and go on, keep making progress, we should focus on improving the implementation of user satisfaction with the quality of engineering work to promote, engage in formalism, not to pursue the show, down to earth, reality, the practical results obtained. enterprises to the following three key : One is to formulate practical goals to meet the needs of users; second, to the user demand and vigorously promote technological progress, technological innovation, develop new products, adjust product structure; third is necessary to strengthen the after-sales service, the user need We have to become active. In this conference, the national recognition of the 50 enterprises under the joint initiative, should the 15 September each year as the \On this day,[link widoczny dla zalogowanych], to be held in various forms throughout the country for customer satisfaction activities, so that a better understanding customer satisfaction projects, and promote trade and business with high quality products and high standards of service to win the hearts of customers, to establish a solid market customer base, and hope this initiative will be the majority of enterprises and institutions of the response and support, and can have a positive impact and results. - Excerpt from President Chen Bangzhu (full heir in 2001, works to implement the user listless child's speech at the Joint Promotion Conference)